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Terms of Service

Last updated: February 2026

Please read these Terms of Service ("Terms") carefully before using the services offered by Webensi Digital Services ("we", "us", "our"), located at Shree Nagar, Nanded, Maharashtra, India – 431605.

By accessing our website or booking our services, you agree to be bound by these Terms.

1. Services

Webensi Digital Services provides digital services including but not limited to: website development, digital marketing, AI services, CRM setup, graphic design, form assistance, and e-commerce setup. Service scope and deliverables are agreed upon before commencement.

2. Payment Terms

  • A 50% advance payment is required before work begins on any project.
  • Remaining balance is due upon project completion or as per agreed milestones.
  • Monthly plans are billed at the start of each billing cycle.
  • Ad budgets (for Google/Facebook/Instagram ads) are paid separately, directly to the respective platforms.
  • All payments are non-refundable once work has commenced, unless we fail to deliver the agreed service.

3. Cancellation Policy

  • Monthly plans can be cancelled with 7 days' written notice before the next billing date.
  • Project cancellations after work has started are subject to partial billing based on work completed.
  • Appointment bookings can be rescheduled up to 24 hours before the scheduled time.

4. Client Responsibilities

  • Provide accurate and complete information required for service delivery.
  • Deliver content, logos, images and other assets within agreed timelines.
  • Ensure legal ownership or rights to all materials provided to us.
  • Review and approve deliverables within the agreed review period.

5. Intellectual Property

Upon full payment, all custom deliverables (websites, designs, content) become the property of the client. Webensi Digital Services retains the right to showcase completed work in our portfolio unless otherwise agreed in writing.

We retain ownership of all tools, frameworks, templates and pre-existing code used in development.

6. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the engagement. We will not disclose your business data to third parties without your explicit consent.

7. Limitation of Liability

Webensi Digital Services shall not be liable for:

  • Indirect, incidental, or consequential damages arising from use of our services.
  • Loss of revenue or business opportunities resulting from advertising campaigns.
  • Third-party platform changes (e.g., Google algorithm updates, Facebook policy changes) affecting campaign performance.
  • Delays caused by client failure to provide required materials on time.

Our maximum liability in any case shall not exceed the total fees paid for the specific service in question.

8. Ad Campaign Disclaimer

We manage advertising campaigns on behalf of clients but do not guarantee specific results (leads, sales, ROI). Digital advertising performance depends on many factors including market conditions, competition, ad budget, and platform algorithms. We commit to our best professional effort and transparent reporting.

9. Doorstep Service

Doorstep form-filling services are available within Nanded city limits. For areas outside Nanded, additional travel charges may apply. Service availability is subject to team availability and advance appointment booking.

10. Modifications

We reserve the right to update these Terms at any time. Continued use of our services after changes constitutes acceptance. Major changes will be communicated via email or WhatsApp.

11. Governing Law

These Terms shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Nanded, Maharashtra, India.

12. Contact

For any questions about these Terms, contact us at:

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